Returns: Our 7 day return policy is created to enable you to return products to us in appropriate circumstances. Goods found to be defective in manufacture can be returned within 7 days from the date of delivery where: (a)we receive the returned product within 7 days following the date of receipt of shipment; (b)the returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new; Shipping costs incurred to return the goods to us shall be borne by the customer. Before shipping the goods to us, please write to our customer care department explaining in detail about the nature of your complaint with the product or its defect. Please DO NOT ship the goods to us without receiving our consent in writing for accepting the returns. Goods sent to us without this acceptance letter are liable for rejection. Spentacorp undertakes no responsibility whatsoever in such cases.